Tristate Repairs at 8620 Richmond Highway, in Alexandria

About Tristate Repairs

The Tristate Repairs is a US national Home goods and contractor company located in Alexandria, Virginia. To figure out why customers choose Tristate Repairs and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Tristate Repairs by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Tristate Repairs

• Address: 8620 Richmond Highway, Alexandria, VA 22309
• Website: tristaterepairs.com
• Phone: +1 703-791-1186
• Types: Home goods   Contractor  

Reviews

• 1

  Ashu Gupta

  Posted Jun, 26 2019
  My dishwasher was suffering from an issue where it continuously restarts when running a cycle - thus never ending a cycle. I had an extended warranty and the warranty company engaged this outfit to come out and do the repair. Without going into too much detail, the tech came later than the given 3 hour window and only responded after I first called to track down what happened when he didn't show. When the tech did arrive to do the work, he did not debug the unit at all - he simply checked the drain, and replaced a water sensor that he had from some prior repair job. Only after this did he try to reproduce the problem. After watching the unit continuously reset, he decided he had no idea what the issue was and left. All I needed at that point was the repair shop to call my warranty company to indicate that it was either repairable with an estimate or not repairable. This shop instead chose to drag on for another two weeks by lying about scheduling a 'super' tech the next day, or ordering the control board and waiting a week for that part to show up (no, the part was never ordered). These folks appear to be dishonest and do not have their customer's best interest at heart. My resolution only came when my warranty company decided to follow up (2 weeks later) and replace the unit. Incompetent and dishonest shop.
• 1

  Jackie White

  Posted Apr, 25 2019
  We have tried to get our dishwasher repaired under warranty for over 30 days. These people are totally unqualified to fix anything. After three visits on 11/17/2017 they told us it was working but that my husband had installed it wrong and told him to fix some things and then it would be ok (the dishwasher was working fine before the pump died in early October). My husband fixed issues and we attempted to run. It still DID NOT DRAIN. Water leaked from the door (another thing they were supposed to have fixed). These guys are so rude and awful that it was worth it to go out and buy another dishwasher. DON'T LET THESE DUDES TOUCH YOU APPLIANCES.

Photos of Tristate Repairs

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